📋 Live Chat SMB
88 tools compared
📂 Subcategories
🔧 Tools in Live Chat SMB
BotSpace
A WhatsApp API provider focused on chatbot automation and customer engagement.
Chaport
A modern customer messaging platform combining live chat, chatbots, and multi-channel support in a simple interface.
Tidio
Live chat, chatbots, and email marketing in one platform designed for small businesses.
Tidio
All-in-one customer service platform with live chat, Lyro AI chatbot, and ticketing for small businesses.
Tidio
All-in-one customer service platform combining live chat, AI chatbots, and multichannel communication.
Tidio
All-in-one customer service platform with live chat, Lyro AI chatbot, and helpdesk features.
Sleekflow
An omnichannel social commerce platform that centralizes messaging and sales.
HelpCrunch
Combines live chat, email marketing, help desk, knowledge base, and popups in one platform.
Chaport
A simple and affordable live chat solution with a generous free forever plan.
Gorgias
A customer service platform designed specifically for ecommerce stores, centralizing all support conversations.
Zoko
A WhatsApp commerce and marketing platform focused on driving sales.
Chaport
A simple and effective live chat software with a free forever plan, focusing on ease of use and essential features.
HelpCrunch
An all-in-one customer communication platform with live chat, chatbot, knowledge base, and email marketing.
JivoChat
An all-in-one business messenger that connects live chat, phone, email, and social media in one app.
Podium
A platform that helps local businesses manage online reviews, text message marketing, and webchat.
Chatra
A messaging platform for businesses that includes live chat, chatbots, email, and social media integrations.
Chatra
A live chat and messaging platform with a focus on creating a friendly, personal experience for website visitors.
AiSensy
A WhatsApp marketing and automation platform built on the official WhatsApp API.
Tawk.to
A 100% free live chat application that lets you monitor and chat with visitors on your website or from a free customizable page.
Gorgias
A customer service platform designed specifically for e-commerce stores, especially those on Shopify.
Respond.io
An AI-powered customer conversation management software for all messaging channels.
Tawk.to
A completely free live chat application that allows you to monitor and chat with visitors on your website.
ManyChat
A platform for automating interactive conversations in Instagram Direct Messages, Facebook Messenger, and SMS.
Tawk.to
A completely free live chat application that lets you monitor and chat with visitors on your website.
Podium
A communication and payments platform for local businesses, featuring Webchat, reviews, and payments.
WATI
A WhatsApp Business API provider for sales, marketing, and customer support.
Chatfuel
A no-code chatbot builder that allows businesses to automate conversations on social media and websites.
Gorgias
A customer service helpdesk designed specifically for e-commerce stores, especially those on Shopify.
Smartsupp
A live chat and chatbot platform with an AI shopping assistant designed to help e-commerce stores grow.
JivoChat
An all-in-one business messenger that connects live chat, phone, email, and social into one platform.
360dialog
An official WhatsApp Business Solution Provider (BSP) offering direct API access.
Tawk.to
A completely free live chat application with ticketing, a knowledge base, and optional hired agents.
Chatwoot
An open-source alternative to platforms like Intercom and Zendesk, offering an omnichannel customer support inbox.
JivoChat
An omnichannel business messenger that connects live chat, social media, messengers, and phone calls into one platform.
Intercom
A complete customer service platform that uses AI and automation to provide personalized support at scale.
JivoChat
An all-in-one business messenger that connects live chat, phone, email, and social media into one app.
Gallabox
A conversational commerce platform that helps businesses automate their sales and support on WhatsApp.
Intercom
A versatile customer support and engagement platform that offers live chat, AI chatbots, and proactive messaging.
LiveChat
A premium live chat and help desk software for businesses to connect with customers across multiple channels.
Intercom
An AI-driven customer service platform that integrates live chat, chatbots, a help desk, and proactive messaging.
Wassenger
A platform for multi-agent chat, automation, and campaigns on WhatsApp.
LiveChat
A feature-rich live chat and help desk software for businesses of all sizes.
Intercom
A complete, AI-first customer service platform for engaging and supporting customers through personalized, messenger-based experiences.
LiveChat
An AI-powered customer service platform with live chat, help desk, and web analytics capabilities.
Crisp
A unified customer messaging platform that brings together live chat, email, social media, and a knowledge base.
Callbell
A chat management platform that unifies WhatsApp, Instagram, and Facebook Messenger.
Crisp
An AI-powered customer support platform that unifies channels like live chat, email, and social media into one inbox.
Userlike
An omnichannel customer messaging platform based in Germany, with a strong focus on data privacy and GDPR compliance.
LiveAgent
An omnichannel help desk and live chat software that combines all customer communication into a single inbox.
HubSpot Service Hub
Part of the HubSpot CRM platform, Service Hub provides tools for customer support, including ticketing, live chat, and a knowledge base.
Userlike
An omnichannel customer messaging platform from Germany, focusing on data privacy and professional service.
Smartsupp
A live chat and chatbot platform for e-commerce that uses visitor recording to provide better support.
Crisp
An all-in-one multichannel customer support platform with a shared inbox, live chat, and knowledge base.
LiveChat
A popular and robust live chat software for customer service and online sales.
Smartsupp
A live chat and chatbot platform that uses visitor recording to provide better customer service.
Userlike
An omnichannel customer messaging platform with a focus on data privacy and service.
LiveChat
AI-powered customer service platform with live chat, chatbot, and help desk features.
Trengo
An omnichannel communication platform that unifies all customer channels into one view.
Crisp
An all-in-one customer communication platform that includes live chat, a shared inbox, and a knowledge base.
Interakt
A full-fledged WhatsApp messaging service provider suitable for companies of various sizes.
Brevo (formerly Sendinblue)
A comprehensive marketing and sales platform that includes email, SMS, and WhatsApp campaigns.
Crisp
An all-in-one, AI-powered customer support platform with a shared inbox and flat pricing.
HubSpot Live Chat
A free live chat tool that is fully integrated with HubSpot's CRM, marketing, sales, and service hubs.
Drift
A conversational marketing and sales platform that uses AI to connect businesses with buyers in real-time.
Freshchat (by Freshworks)
A live chat and messaging tool that helps businesses convert visitors and delight users.
Pure Chat
A simple and intuitive live chat software focused on providing core chat features for small businesses.
Zoho Desk
An omnichannel help desk software from Zoho that includes live chat, ticketing, and AI-powered assistance.
Help Scout
A customer support platform designed for growing teams, offering a shared inbox, knowledge base, and live chat.
Drift
A conversational marketing and sales platform that uses AI-powered chatbots to qualify leads and book meetings.
HubSpot Live Chat
Free live chat software that's fully integrated with HubSpot's CRM platform.
Twilio
A leading cloud communications platform for building messaging, voice, and video applications.
HubSpot Service Hub
Customer service software that's part of the HubSpot CRM platform.
Freshchat
A live chat and messaging platform by Freshworks, designed for customer support, sales, and marketing.
Gupshup
An advanced conversational messaging platform for marketing, commerce, and support.
Freshchat
A live chat and chatbot solution by Freshworks, designed for sales, marketing, and support.
Pure Chat
A 100% free live chat software with unlimited chats, designed for small businesses.
Drift
A conversational marketing and sales platform that uses AI-powered chatbots to engage website visitors and generate pipeline.
Pure Chat
A 100% free live chat software with unlimited chats for websites and mobile.
TimelinesAI
A shared inbox solution for businesses using multiple WhatsApp numbers.
Freshchat (by Freshworks)
A live chat and messaging tool that's part of the Freshworks ecosystem.
Zendesk
A service-first CRM company that builds software designed to improve customer relationships.
Zendesk Suite
An integrated suite of customer service tools, including live chat (formerly Zopim), ticketing, and a help center.
Zendesk
A service-first CRM company that builds software designed to improve customer relationships.
Olark
A simple and effective live chat software focused on ease of use and providing key customer insights.
Olark
An easy-to-use live chat software that lets you talk to customers on your website.
Olark
A straightforward and easy-to-use live chat solution focused on simplicity and providing valuable customer insights.
Zendesk Chat
A live chat and messaging solution that is part of the broader Zendesk customer service suite.
MessageBird
A cloud communications platform offering a suite of APIs for messaging, voice, and email.