π Customer Support
61 tools compared
π Subcategories
π§ Tools in Customer Support
Klaus
A conversation review (QA) and customer service quality management platform.
Tidio
A customer experience platform that combines live chat, AI chatbots, and a shared inbox.
Guru
A knowledge management solution that delivers information to you when and where you need it.
Front
A customer operations platform that combines the simplicity of an email inbox with the automation of a CRM.
Tidio
An all-in-one customer service platform with live chat, chatbots, and email marketing.
Notion
An all-in-one workspace for notes, tasks, wikis, and databases.
Tidio
A customer service platform offering live chat, chatbots, and email marketing for small businesses.
Tidio
An all-in-one customer service platform with live chat, chatbots, and AI features.
Re:amaze
An integrated customer service, live chat, and helpdesk platform for online businesses.
tawk.to
A completely free live chat application for monitoring and chatting with website visitors.
Document360
A software for creating online self-service knowledge bases for customers and employees.
Kaizo
An AI-powered workforce performance management platform for customer support teams.
Gladly
A customer service platform that centers conversations around the customer, not the case number.
JivoChat
An omnichannel business messenger for websites, social media, and phone.
Zoho Desk
Omnichannel customer service software to help businesses deliver better customer experiences.
Podium
A communication and marketing platform that helps local businesses manage their online reputation and customer interactions.
Slab
A modern, beautiful, and intuitive knowledge base for teams.
LiveChat
AI-powered customer service software with live chat, chatbot, and help desk capabilities.
HappyFox
An all-in-one help desk ticketing system that provides fast and reliable support.
LiveAgent
A multi-channel customer support solution that centralizes all customer inquiries into a single inbox.
Gorgias
A customer service platform designed specifically for e-commerce businesses.
ProProfs Knowledge Base
An easy-to-use tool for creating online documentation, knowledge bases, and help sites.
ProProfs Help Desk
An AI-powered help desk and ticketing software for customer support.
Prodsight
An AI-powered text analytics platform that automatically analyzes and tags customer feedback.
Intercom
An AI-powered customer service platform that unifies chat, email, and help desk.
Re:amaze
An integrated helpdesk and live chat platform designed for e-commerce and online businesses.
Intercom
A platform that helps businesses build better customer relationships through conversational, messenger-based experiences.
Freshdesk
An omnichannel helpdesk ticketing system that helps you provide seamless customer support.
Zendesk Suite
An omnichannel customer service solution with ticketing, chat, voice, and help center.
Zendesk
A service-first CRM company that builds software designed to improve customer relationships.
Intercom
A platform that connects businesses with their customers through messaging and automation.
LiveAgent
An omnichannel help desk software that combines ticketing, live chat, and call center capabilities.
Help Scout
A help desk software designed for customer support teams, focusing on personal and human-centric interactions.
Olark
A simple and accessible live chat software with chatbot capabilities.
HappyFox
A practical help desk software that provides a simple and intuitive solution for customer support.
LiveChat
An AI-powered customer service platform with live chat, chatbot, and help desk capabilities.
Zendesk
A service-first CRM company that builds software designed to improve customer relationships.
Dixa
A conversational customer engagement platform that unifies channels and puts people first.
Zoho Desk
A flexible and affordable customer service software from the Zoho suite of business apps.
Jira Service Management
An IT service management (ITSM) solution designed for IT, dev, and business teams.
Crisp
A multichannel customer support platform that centralizes conversations from various channels.
Freshdesk
An omnichannel customer service solution that helps businesses of all sizes provide great support.
eGain
A software company that provides a knowledge-powered platform for customer engagement.
Bloomfire
A knowledge sharing platform that helps teams find information fast and work smarter.
Help Scout
A help desk software that feels like a shared inbox, designed for growing teams.
Help Scout
A customer service platform designed for growing businesses, with a focus on a great customer experience.
HubSpot Service Hub
Customer service software connected to HubSpot's CRM platform.
Kustomer
An omnichannel SaaS customer service platform that provides a complete view of the customer.
HubSpot Service Hub
Part of the HubSpot CRM platform, Service Hub provides tools to deliver exceptional customer service.
Drift
A conversational marketing and sales platform that uses AI to connect businesses with buyers.
Freshdesk
An omnichannel helpdesk ticketing system that streamlines customer conversations.
Helpjuice
A powerful and easy-to-use knowledge base software for creating and maintaining help docs.
Zendesk
Provides SaaS products for customer support, sales, and other customer communications.
Salesforce Service Cloud
A complete customer service platform from Salesforce, built on their CRM.
Salesforce Service Cloud
A complete customer service solution from Salesforce, built on the world's #1 CRM.
Genesys Cloud CX
An all-in-one, AI-powered contact center and customer experience platform.
Zendesk
A service-first CRM company that builds software designed to improve customer relationships.
TeamSupport
A customer support software solution built specifically for B2B technology companies.
Confluence
A team workspace where knowledge and collaboration meet to achieve great things.
Verint
A technology company that sells products for customer experience (CX) automation.
Kayako
A unified customer service platform that brings together live chat, tickets, and self-service.