πŸ“‚ Subcategories

πŸ”§ Tools in Customer Support

Klaus

Make customer service your competitive advantage.

A conversation review (QA) and customer service quality management platform.

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Tidio

A smarter way to talk to your customers.

A customer experience platform that combines live chat, AI chatbots, and a shared inbox.

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Guru

Your AI-powered knowledge base.

A knowledge management solution that delivers information to you when and where you need it.

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Front

The AI Customer Operations Platform

A customer operations platform that combines the simplicity of an email inbox with the automation of a CRM.

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Tidio

A simple, affordable, and very capable customer relationship management tool.

An all-in-one customer service platform with live chat, chatbots, and email marketing.

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Notion

The connected workspace where better, faster work happens.

An all-in-one workspace for notes, tasks, wikis, and databases.

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Tidio

AI Customer Service Platform

A customer service platform offering live chat, chatbots, and email marketing for small businesses.

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Tidio

Elevate your customer experience with Tidio's AI-powered tools.

An all-in-one customer service platform with live chat, chatbots, and AI features.

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Re:amaze

Customer service, live chat, and helpdesk solutions for online businesses.

An integrated customer service, live chat, and helpdesk platform for online businesses.

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tawk.to

100% FREE live chat software for your website!

A completely free live chat application for monitoring and chatting with website visitors.

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Document360

The #1 rated knowledge base software.

A software for creating online self-service knowledge bases for customers and employees.

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Kaizo

All your customer support operations in one place.

An AI-powered workforce performance management platform for customer support teams.

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Gladly

The Personal Customer Service Platform

A customer service platform that centers conversations around the customer, not the case number.

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JivoChat

Bring all the contact channels to one location: live chat, social media, messengers, and phone calls.

An omnichannel business messenger for websites, social media, and phone.

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Zoho Desk

The industry's first context-aware help desk software.

Omnichannel customer service software to help businesses deliver better customer experiences.

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Podium

The platform for local businesses.

A communication and marketing platform that helps local businesses manage their online reputation and customer interactions.

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Slab

The knowledge base that democratizes knowledge.

A modern, beautiful, and intuitive knowledge base for teams.

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LiveChat

The Best AI Live Chat Software for Business

AI-powered customer service software with live chat, chatbot, and help desk capabilities.

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HappyFox

AI Support Platform for CS, IT, and Ops teams.

An all-in-one help desk ticketing system that provides fast and reliable support.

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LiveAgent

All-in-one Help Desk Software.

A multi-channel customer support solution that centralizes all customer inquiries into a single inbox.

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Gorgias

The eCommerce Helpdesk

A customer service platform designed specifically for e-commerce businesses.

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ProProfs Knowledge Base

Create a knowledge base, help center, manuals & FAQs.

An easy-to-use tool for creating online documentation, knowledge bases, and help sites.

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ProProfs Help Desk

Delight Customers & Employees With Human-Like Support

An AI-powered help desk and ticketing software for customer support.

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Prodsight

Learn from every customer conversation.

An AI-powered text analytics platform that automatically analyzes and tags customer feedback.

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Intercom

The AI customer service company.

An AI-powered customer service platform that unifies chat, email, and help desk.

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Re:amaze

Customer service, live chat, and helpdesk solutions for online businesses.

An integrated helpdesk and live chat platform designed for e-commerce and online businesses.

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Intercom

The Customer Service Platform for scaling businesses.

A platform that helps businesses build better customer relationships through conversational, messenger-based experiences.

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Freshdesk

Delight your customers and win them for life.

An omnichannel helpdesk ticketing system that helps you provide seamless customer support.

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Zendesk Suite

Transform Customer & Employee Service with AI Agents

An omnichannel customer service solution with ticketing, chat, voice, and help center.

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Zendesk

The best AI-powered customer service solution.

A service-first CRM company that builds software designed to improve customer relationships.

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Intercom

The AI Customer Service Platform

A platform that connects businesses with their customers through messaging and automation.

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LiveAgent

Customer service software for businesses of all sizes.

An omnichannel help desk software that combines ticketing, live chat, and call center capabilities.

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Help Scout

A better way to talk with customers.

A help desk software designed for customer support teams, focusing on personal and human-centric interactions.

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Olark

Accessible live chat and chatbot software for sales, marketing and customer support on your website.

A simple and accessible live chat software with chatbot capabilities.

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HappyFox

A help desk and customer support software that's easy to use.

A practical help desk software that provides a simple and intuitive solution for customer support.

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LiveChat

The Best AI Live Chat Software for Business

An AI-powered customer service platform with live chat, chatbot, and help desk capabilities.

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Zendesk

Transform customer and employee service with Zendesk AI Agentsβ€”trusted by 200,000+ companies.

A service-first CRM company that builds software designed to improve customer relationships.

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Dixa

The Customer Friendship Platform

A conversational customer engagement platform that unifies channels and puts people first.

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Zoho Desk

The context-aware help desk software.

A flexible and affordable customer service software from the Zoho suite of business apps.

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Jira Service Management

Unlock high-velocity teams.

An IT service management (ITSM) solution designed for IT, dev, and business teams.

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Crisp

The All-in-One Multichannel Customer Support Platform

A multichannel customer support platform that centralizes conversations from various channels.

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Freshdesk

Delight your customers and win them for life.

An omnichannel customer service solution that helps businesses of all sizes provide great support.

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eGain

AI Knowledge Platform for CX and Customer Service Automation

A software company that provides a knowledge-powered platform for customer engagement.

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Bloomfire

The leader in knowledge management and insights.

A knowledge sharing platform that helps teams find information fast and work smarter.

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Help Scout

A better way to talk to customers.

A help desk software that feels like a shared inbox, designed for growing teams.

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Help Scout

A human-centered customer service platform.

A customer service platform designed for growing businesses, with a focus on a great customer experience.

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HubSpot Service Hub

Customer service software that builds a better customer experience.

Customer service software connected to HubSpot's CRM platform.

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Kustomer

The CRM for Customer Service

An omnichannel SaaS customer service platform that provides a complete view of the customer.

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HubSpot Service Hub

Customer service software that builds organization and efficiency.

Part of the HubSpot CRM platform, Service Hub provides tools to deliver exceptional customer service.

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Drift

The Revenue Acceleration Platform

A conversational marketing and sales platform that uses AI to connect businesses with buyers.

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Freshdesk

Delight your customers and win them for life

An omnichannel helpdesk ticketing system that streamlines customer conversations.

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Helpjuice

The #1 knowledge base software for growing teams.

A powerful and easy-to-use knowledge base software for creating and maintaining help docs.

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Zendesk

Customer service software and sales CRM

Provides SaaS products for customer support, sales, and other customer communications.

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Salesforce Service Cloud

The #1 AI platform for service.

A complete customer service platform from Salesforce, built on their CRM.

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Salesforce Service Cloud

The world's #1 AI-powered customer service platform.

A complete customer service solution from Salesforce, built on the world's #1 CRM.

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Genesys Cloud CX

AI-Powered Experience Orchestration

An all-in-one, AI-powered contact center and customer experience platform.

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Zendesk

Champions of customer service.

A service-first CRM company that builds software designed to improve customer relationships.

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TeamSupport

B2B Customer Support Software.

A customer support software solution built specifically for B2B technology companies.

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Confluence

Where knowledge and collaboration meet.

A team workspace where knowledge and collaboration meet to achieve great things.

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Verint

The Customer Experience Automation Company

A technology company that sells products for customer experience (CX) automation.

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Kayako

Customer service software that's personal and simple.

A unified customer service platform that brings together live chat, tickets, and self-service.

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