Helpjuice
The #1 knowledge base software for growing teams.
Overview
Helpjuice is a knowledge base platform that helps businesses create and manage both internal and external knowledge bases. It's known for its powerful search, extensive customization options, and in-depth analytics. Helpjuice is designed to be easy to use for authors and to provide a great self-service experience for end-users.
✨ Key Features
- Powerful Search Engine
- Easy-to-use Editor
- Advanced Customization
- In-depth Analytics
- Multi-language Support
🎯 Key Differentiators
- All features are included in all plans
- High level of customization
- Strong focus on customer support
Unique Value: Provides a powerful, customizable, and easy-to-use platform to create a knowledge base that both your team and your customers will love.
🎯 Use Cases (4)
✅ Best For
- Creating a comprehensive support center to deflect customer tickets
- Building an internal wiki for employees to share knowledge
- Publishing detailed product documentation
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Live chat or ticketing (it's a pure knowledge base tool)
- Project management
🏆 Alternatives
Offers a more all-inclusive pricing model and a higher degree of customization than many competitors.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (All plans tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
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