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Return Rabbit

Returns & Exchanges Made Hare-Raisingly Easy.

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Overview

Return Rabbit is a returns management solution for Shopify merchants designed to automate customer service and increase customer retention. It provides a branded shopper portal, smart recommendations for exchanges, and various integrations to simplify the returns process. The platform aims to offer more value and features without hiding them behind the most expensive tiers.

✨ Key Features

  • Branded shopper portal
  • Automated returns and exchanges
  • Smart recommendations to encourage exchanges
  • Exchange incentives and upsell opportunities
  • Customizable return reasons and rules
  • Integrations with 3PLs and carriers

🎯 Key Differentiators

  • Focus on smart recommendations to drive exchanges
  • Transparent pricing with valuable features included in lower tiers
  • Offers a contract buyout program for users switching from other platforms

Unique Value: Provides a powerful, easy-to-use returns solution that maximizes exchanges and customer retention for Shopify stores, with transparent and affordable pricing.

🎯 Use Cases (4)

Converting product returns into exchanges Automating the returns workflow for Shopify stores Increasing revenue through exchange upsells Improving customer retention with a simple returns process

✅ Best For

  • Driving exchange rates for Shopify brands
  • Simplifying returns management for growing e-commerce businesses

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Companies not using the Shopify platform

🏆 Alternatives

Loop Returns ReturnLogic Rich Returns

Offers more accessible pricing for a full feature set compared to competitors that gate key features in higher-priced tiers.

💻 Platforms

Web

🔌 Integrations

Shopify EasyPost Whiplash Recharge

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Dedicated Support (Varies tier)

💰 Pricing

$79.00/mo
Free Tier Available

✓ 14-day free trial

Free tier: Up to 10 monthly returns.

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