dscout
The leader in human experience intelligence.
Overview
dscout is a qualitative research platform that helps companies understand the experiences of their customers in context. It primarily uses a mobile app for participants ('scouts') to record and share in-the-moment video, photo, and text feedback. The platform includes tools for recruiting participants, fielding diary studies, and conducting live video interviews.
✨ Key Features
- Mobile Diary Studies (Diary)
- Automated & Moderated Remote Interviews (Live)
- Participant Recruitment from a panel of 100k+ (Recruit)
- Video & Text Analysis Tools
- Clip Creation & Highlight Reels
🎯 Key Differentiators
- Mobile-first approach designed for capturing authentic, in-context moments
- High-quality, engaged participant panel
- Integrated suite of tools for recruiting, fielding, and analyzing remote qualitative data
Unique Value: Provides a window into the real-life experiences of users by capturing rich, contextual video feedback directly from their smartphones.
🎯 Use Cases (5)
✅ Best For
- Understanding the unboxing experience of a new product
- Observing how people use a mobile app in their daily lives
- Conducting remote interviews with users to discuss their feedback
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Traditional, multi-person live focus groups
- Quantitative surveys
🏆 Alternatives
Offers a more specialized and powerful toolset for mobile ethnography and diary studies than broader research platforms. Its integrated, high-quality panel simplifies the recruitment process.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
Free tier: N/A
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