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Forsta

The New Force in Human Experience (HX).

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Overview

Forsta is a comprehensive technology platform for Market Research, Customer Experience (CX), and Employee Experience (EX). Formed from the merger of several industry leaders, Forsta provides a full suite of tools for data collection, analysis, visualization, and reporting, catering to the world's leading research agencies and enterprise brands.

✨ Key Features

  • Multimode data collection (CATI, CAPI, Web)
  • Advanced survey authoring and programming
  • Qualitative research tools (video interviews, online focus groups)
  • Data visualization and dashboarding
  • Text and sentiment analytics
  • Panel management capabilities

🎯 Key Differentiators

  • Unified platform for both quantitative and qualitative research
  • Deep expertise and history in the market research industry
  • Highly scalable and customizable for complex enterprise needs

Unique Value: Provides a single, powerful platform that bridges the gap between quantitative and qualitative research, enabling a deeper understanding of the human experience.

🎯 Use Cases (5)

Large-scale market research studies Enterprise Voice of the Customer (VoC) programs Employee engagement and lifecycle feedback Brand tracking Qualitative and quantitative research

✅ Best For

  • Complex, global market research projects
  • Enterprise-wide CX and EX programs
  • Integrated qualitative and quantitative research

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Individuals or small businesses needing a simple, low-cost survey tool
  • Quick, informal polls

🏆 Alternatives

Qualtrics Medallia InMoment QuestionPro

Offers more integrated qualitative research tools than Qualtrics and is more tailored to the needs of market research professionals than many other CX platforms.

💻 Platforms

Web API

✅ Offline Mode Available

🔌 Integrations

Salesforce Microsoft Dynamics Tableau Various CRM and BI tools via API

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001 ✓ GDPR ✓ HIPAA

💰 Pricing

Contact for pricing
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