📋 Ticket Management SMB
16 tools compared
🔧 Tools in Ticket Management SMB
Front
A customer operations platform that combines the simplicity of an email inbox with the automation and insights of a CRM.
Tidio
A customer service platform that combines live chat, AI-powered chatbots, and multichannel communication in one easy-to-use tool.
Hiver
A customer service solution that works directly inside Gmail's interface, designed for teams that use Google Workspace.
Gorgias
A customer service platform designed specifically for e-commerce stores, deeply integrated with Shopify, Magento, and BigCommerce.
Intercom
A conversational relationship platform that helps businesses build better customer relationships through personalized, messenger-based experiences.
LiveAgent
An all-in-one help desk software that combines ticketing, live chat, and call center capabilities into one solution.
HappyFox
A practical and powerful help desk and customer support software solution for businesses of all sizes.
ProProfs Help Desk
A cloud-based help desk ticketing system that allows teams to track and resolve customer issues from a shared inbox.
Zoho Desk
An omnichannel customer service software from Zoho, designed to help businesses manage customer conversations across various channels.
Freshdesk
A cloud-based customer support software that offers a suite of tools for ticketing, multi-channel support, and automation.
HubSpot Service Hub
Customer service software that connects to HubSpot's CRM platform, helping you deepen customer relationships.
Help Scout
A customer support platform designed for growing businesses, focusing on a simple, human-centric approach to customer service.
Spiceworks Cloud Help Desk
A completely free, cloud-based help desk and IT ticketing system designed for IT professionals.
Zendesk
A service-first CRM company that builds software designed to improve customer relationships.
Jira Service Management
A service management solution from Atlassian that connects IT, development, and business teams.
Kayako
A unified customer service platform that brings together multi-channel conversations and customer context in one place.