Qualaroo
Customer & User feedback software that's 10x more valuable than email surveys.
Overview
Qualaroo is a user research and customer feedback platform that allows businesses to survey users in real-time on their website, mobile app, or prototypes. It uses targeted 'Nudges' to ask the right questions to the right users at the right time, providing contextual insights.
✨ Key Features
- Targeted website and in-app surveys (Nudges)
- Exit-intent surveys
- NPS, CSAT, and CES surveys
- AI-powered sentiment analysis (IBM Watson)
- Question branching and skip logic
- Prototype testing
- Advanced targeting options
🎯 Key Differentiators
- Advanced targeting capabilities to survey specific user segments.
- Focus on contextual, in-the-moment feedback.
- AI-powered sentiment analysis of open-ended responses.
Unique Value: Enables businesses to get qualitative insights directly from users at the moment they are interacting with the product or website, providing highly relevant feedback.
🎯 Use Cases (5)
✅ Best For
- Deploying targeted, contextual surveys on websites and apps
- Analyzing open-ended feedback with AI
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Long-form, traditional market research
🏆 Alternatives
Offers more advanced targeting and survey logic than the survey features in tools like Hotjar, making it better for specific user research questions.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Business tier)
🔒 Compliance & Security
💰 Pricing
✓ 15-day free trial
Free tier: 50 responses/month
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