Qualtrics
The leader in experience management.
Overview
Qualtrics is a powerful and sophisticated platform used for collecting and analyzing data for market research, customer experience, employee experience, and product experience. It is known for its advanced features, robust analytics, and enterprise-level capabilities.
✨ Key Features
- Advanced survey logic and branching
- Over 100 question types
- Predictive intelligence and statistical analysis (Stats iQ)
- Text and voice analytics (Text iQ)
- Role-based dashboards and reporting
- ExpertReview for survey quality checking
🎯 Key Differentiators
- Comprehensive experience management (XM) platform beyond just surveys
- Advanced AI-powered analytics for text, voice, and statistical analysis
- Enterprise-grade security and compliance
Unique Value: Provides a single, powerful platform to collect, analyze, and act on experience data from customers, employees, and the market, driving significant business outcomes.
🎯 Use Cases (5)
✅ Best For
- Advanced text and voice analytics
- Enterprise-level experience management
- In-depth market and academic research
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Simple forms and basic surveys
- Individuals or small businesses with limited budgets
🏆 Alternatives
While other tools focus primarily on survey creation, Qualtrics offers a full-fledged research and experience management suite, enabling organizations to understand the 'why' behind the data and take intelligent action.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
Free tier: Limited features, 1 active survey, 100 responses.
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