ChartSwap

The Simple, Fast, and Secure Platform for Medical and Billing Record Exchange.

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Overview

ChartSwap operates as a business-to-business platform that connects medical providers with requestors, primarily from the legal and insurance industries, to streamline the process of requesting and receiving medical and billing records. For providers, it offers a free, HIPAA-compliant platform to manage, fulfill, and get paid for record requests. For requestors, it provides a centralized portal to request records from multiple providers, track status, and pay electronically. The platform aims to reduce the administrative burden, costs, and delays associated with traditional paper-based and manual request methods.

✨ Key Features

  • Free platform for healthcare providers
  • Centralized portal for requestors
  • HIPAA-compliant record exchange
  • Electronic request, tracking, and payment
  • Reduces phone calls, faxes, and mail
  • Direct communication between provider and requestor

🎯 Key Differentiators

  • Completely free for providers to use.
  • Acts as a marketplace connecting providers and specific types of requestors (legal/insurance).
  • Focuses on the B2B exchange rather than patient-direct requests.

Unique Value: Provides a no-cost, efficient, and HIPAA-compliant platform for healthcare providers to manage and monetize record requests from the legal and insurance sectors.

🎯 Use Cases (4)

Law firms requesting medical records for legal cases Insurance companies requesting records for claims processing Healthcare providers fulfilling requests from legal and insurance entities Record retrieval companies managing requests on behalf of others

✅ Best For

  • Providers looking for a no-cost solution to manage and bill for record requests from law firms and insurers.
  • Law firms seeking a more efficient way to obtain records from multiple healthcare providers.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Managing patient-direct record requests.
  • Large hospitals needing a full-service outsourced ROI solution.

🏆 Alternatives

RecordQuest ChartRequest

Unlike full-service ROI companies, it's a self-service tool. Unlike other SaaS platforms, it's free for providers and targets a specific B2B requestor market.

💻 Platforms

Web

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ HIPAA ✓ BAA Available

💰 Pricing

Contact for pricing
Free Tier Available

Free tier: Platform is free for providers. Requestors pay a convenience fee.

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