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HealthMark Group

Your partner for efficient medical records release.

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Overview

HealthMark Group offers a streamlined digital solution to manage the complexities of medical record release. They aim to eliminate the administrative tasks associated with ROI for hospitals and physician practices, allowing them to focus on patient care. HealthMark emphasizes a compassionate and efficient experience for patients requesting records, boasting that most records are delivered in an industry-leading 8 business hours. They also handle medical record audits, FMLA forms, and disability requests, positioning themselves as a comprehensive partner for HIM compliance.

✨ Key Features

  • Digital Release of Information
  • Fast turnaround (most records in 8 business hours)
  • Audit and Chart Review Management
  • FMLA & Disability Form Processing
  • HIM Compliance Services
  • High patient satisfaction ratings (95% five-star)

🎯 Key Differentiators

  • Industry-leading turnaround time of 8 business hours for most requests.
  • Strong focus on patient experience and satisfaction.
  • High client retention rate (98%).

Unique Value: Delivers an exceptionally fast and patient-friendly medical records release service, significantly reducing administrative workload and boosting patient satisfaction scores.

🎯 Use Cases (4)

Outsourcing medical record requests for physician practices and hospitals Managing patient-direct record requests with high satisfaction Handling government and commercial payer audits Processing FMLA and disability paperwork

✅ Best For

  • Physician practices seeking to improve patient experience with record requests.
  • Healthcare facilities needing to reduce the time and resources spent on audits and chart reviews.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Large enterprises requiring deep API integrations and complex, custom workflows.

🏆 Alternatives

ScanSTAT ChartRequest MRO

Prioritizes speed and the patient experience more explicitly than many larger, enterprise-focused competitors.

💻 Platforms

Web

🔌 Integrations

EHR Systems

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ HIPAA ✓ BAA Available

💰 Pricing

Contact for pricing
Visit HealthMark Group Website →