UserTesting
The Human Insight Platform.
Overview
UserTesting is a human insight platform that enables you to see, hear, and talk to your customers as they engage with your products, apps, and messaging. It provides on-demand access to a global panel of users, allowing you to get fast feedback and make customer-centric decisions.
✨ Key Features
- Video-based user feedback
- Access to a global user panel
- Unmoderated and moderated testing
- Highlight reels and transcripts
- Sentiment analysis
- Surveys and written feedback
🎯 Key Differentiators
- Large and diverse user panel
- Fast time to insights
- Comprehensive platform for both qualitative and quantitative feedback
Unique Value: Provides on-demand access to human insight, enabling businesses to make customer-centric decisions with confidence.
🎯 Use Cases (4)
✅ Best For
- Improving product design by identifying and fixing usability issues found in user tests
- Increasing conversion rates by testing and optimizing website copy and calls-to-action
- Making more confident product decisions by getting feedback from target users
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Quantitative website analytics
- A/B testing and personalization
🏆 Alternatives
Offers a larger and more diverse user panel, and a more comprehensive platform than many other user testing tools.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Advanced tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: NA
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