🗂️ Navigation

SugarCRM

The sales CRM for B2B growth.

Visit Website →

Overview

SugarCRM is a customer relationship management platform that offers solutions for sales, marketing, and customer service. It is known for its flexibility, customization options, and on-premises deployment capabilities. The platform is designed to help businesses get a clear picture of their customers and provide a consistent and superior customer experience.

✨ Key Features

  • Sales Automation
  • Marketing Automation
  • Customer Service
  • Reporting and Analytics
  • Customization and Flexibility
  • On-premises and Cloud Deployment

🎯 Key Differentiators

  • High degree of customization and flexibility
  • On-premises deployment option
  • Open-source heritage

Unique Value: Provides a highly flexible and customizable CRM platform that can be deployed on-premises or in the cloud, giving businesses complete control over their customer data and processes.

🎯 Use Cases (4)

B2B sales and marketing Customer relationship management Sales process automation Customer support and service

✅ Best For

  • Mid-market and enterprise companies that need a highly customizable CRM.
  • Businesses in regulated industries that require an on-premises deployment option.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small businesses that need a simple, out-of-the-box CRM.

🏆 Alternatives

Salesforce Microsoft Dynamics 365 Oracle Siebel

Offers more flexibility and control, particularly with the on-premises option, compared to purely cloud-based CRMs.

💻 Platforms

Web iOS Android

✅ Offline Mode Available

🔌 Integrations

Microsoft Outlook Google Workspace Various ERP systems

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Available tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001

💰 Pricing

$49.00/mo

✓ 7-day free trial

Free tier: NA

Visit SugarCRM Website →