Passportal
Documentation, password, and identity management for MSPs.
Overview
Passportal, part of the N-able product suite, is a cloud-based solution designed for MSPs to securely manage passwords and documentation. It helps standardize the storage of privileged client information, reducing risk and improving technician efficiency. The platform also includes Passportal Site, a client-facing portal that allows MSPs to provide their clients with a secure, branded vault to manage their own business and personal passwords, enhancing the value of the MSP's security services.
✨ Key Features
- Privileged Password Management
- IT Documentation Management
- Passportal Site (Client-Facing Portal)
- Automated Password Rotation
- Audit Trails & Reporting
- Mobile Access
- Active Directory Integration
🎯 Key Differentiators
- Purpose-built for MSP workflows
- Passportal Site for a client-facing password portal
- Tight integration with N-able's RMM platforms
Unique Value: Passportal provides MSPs with a secure, efficient, and auditable way to manage privileged credentials and documentation, while also offering a client-facing portal to deliver additional security value.
🎯 Use Cases (4)
✅ Best For
- Centralizing privileged credentials for an MSP's technical team
- Offering a branded password manager to end-clients
- Auditing password access and usage for compliance
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies needing a full ticketing or project management system
- Users looking for a personal password manager
🏆 Alternatives
Unlike generic password managers, Passportal is designed with MSP multi-tenancy and workflows in mind. Compared to broader documentation tools, it has a stronger focus on privileged password management and security.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (All plans tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
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