HaloPSA
The all-in-one PSA software for MSPs.
Overview
HaloPSA is a comprehensive, ITIL-aligned PSA solution that includes ticketing, asset management, billing, CRM, and project management. Designed for flexibility, HaloPSA supports both straightforward helpdesk environments and complex, multi-client MSP operations, offering a single-pane-of-glass view.
✨ Key Features
- ITIL-aligned Service Desk
- Advanced Reporting & Dashboards
- Project Management
- Time Tracking & Billing
- Sales & CRM
- Asset Management
- Supplier Management
🎯 Key Differentiators
- Modern and highly customizable user interface.
- All-inclusive pricing model without hidden fees.
- Strong focus on ITIL alignment and service management best practices.
Unique Value: Delivers a powerful, all-in-one PSA solution with an intuitive interface and transparent pricing, allowing MSPs to tailor the platform to their specific needs.
🎯 Use Cases (2)
✅ Best For
- Providing a modern, configurable alternative to legacy PSA tools.
- Streamlining service delivery with ITIL best practices.
- Integrating with a wide range of RMM and accounting tools.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Freelancers or very small teams who do not need its extensive feature set.
- Non-IT professional services firms.
🏆 Alternatives
Often praised for being more user-friendly and less complex to configure than legacy competitors, while still offering a deep feature set.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (All tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
🔄 Similar Tools in PSA Platforms
ConnectWise PSA
A comprehensive PSA platform for Technology Solution Providers (TSPs) to manage their business opera...
Datto Autotask PSA
A unified platform for MSPs to automate, manage, and scale their business operations....
Kaseya BMS
A PSA platform that integrates business processes from service desk to finance in one system....
Syncro
A combined RMM and PSA platform designed for small to mid-sized MSPs....
Atera
A unified platform with RMM, PSA, helpdesk, and reporting for IT professionals....
NinjaOne
A unified IT operations platform that includes endpoint management, RMM, and ticketing....