BrightGauge
Your MSP's Data, All in One Place.
Overview
BrightGauge, a ConnectWise solution, is a business intelligence (BI) platform designed for Managed Service Providers (MSPs). It integrates with numerous MSP tools like PSAs, RMMs, and finance platforms to consolidate data into a single pane of glass. MSPs use BrightGauge to create real-time dashboards for internal monitoring and to generate customized reports for client meetings, such as Quarterly Business Reviews (QBRs). It helps MSPs visualize their performance and demonstrate their value to clients.
✨ Key Features
- Data Dashboards
- Custom Report Builder
- Client-facing Reporting
- KPI Tracking & Goal Management
- Real-time Data Sync
- Wide range of integrations
🎯 Key Differentiators
- Deep focus on the MSP industry with many pre-built integrations
- Ease of use for creating dashboards and reports without needing a data scientist
- Strong integration with the ConnectWise ecosystem
Unique Value: BrightGauge turns your MSP's scattered data into powerful intelligence, enabling you to run your business more effectively and build stronger, more transparent relationships with your clients.
🎯 Use Cases (4)
✅ Best For
- Building a real-time 'wall of fame' dashboard for the support team
- Generating comprehensive security and performance reports for clients
- Monitoring financial KPIs alongside operational metrics
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies needing a transactional client portal for ticketing or payments
- Businesses that are not data-intensive or don't use multiple software tools
🏆 Alternatives
Unlike generic BI tools like Power BI, BrightGauge is built specifically for MSPs, with out-of-the-box integrations and templates that make it much faster and easier to get value from your data.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Available tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
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