Trustpilot
Reviews you can trust.
Overview
Trustpilot is a digital platform that allows customers to review businesses from which they've purchased a product or service. It helps companies proactively collect customer reviews and gain insights to improve their services, enhance their online reputation, and build trust.
✨ Key Features
- Company & Product Reviews
- Review Invitations (Automatic & Manual)
- Review Widgets for Websites
- Google Seller Ratings
- Rich Snippets in Search Results
- Analytics Dashboard
- API Access
🎯 Key Differentiators
- Strong brand recognition and consumer trust
- Focus on review authenticity and transparency
- Review widgets to showcase social proof
Unique Value: Leverages a globally recognized brand to help businesses build trust and credibility with potential customers through authentic reviews.
🎯 Use Cases (4)
✅ Best For
- Online reputation management
- Service and product review collection
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Internal employee feedback
- In-app feedback for mobile applications
🏆 Alternatives
Has a stronger consumer-facing brand, which can lead to higher trust in the reviews displayed.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: Up to 50 review invitations per month.
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