TriageLogic

URAC-accredited, physician-led provider of top-quality nurse telehealth technology.

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Overview

TriageLogic offers modular nurse triage systems and software designed to integrate with healthcare organizations' existing EHR or CRM platforms. Their solutions are built around the Schmitt-Thompson triage protocols and are designed to help nurses and other providers assess patient symptoms and direct them to the appropriate level of care. By offering their technology as plug-in modules via APIs, they allow organizations to enhance their systems with robust triage capabilities without replacing their entire software stack, reducing costs and data exposure.

✨ Key Features

  • Integration with EHR/CRM via API
  • Based on Schmitt-Thompson triage protocols
  • Modules for telehealth, remote patient monitoring, and call centers
  • Secure messaging capabilities
  • Symptom checker tools for patients
  • URAC-accredited services

🎯 Key Differentiators

  • Modular, API-first approach allows for flexible integration
  • Use of gold-standard Schmitt-Thompson protocols
  • Physician-led company with URAC accreditation

Unique Value: Allows healthcare organizations to easily embed trusted, standardized triage protocols into their existing software, improving the consistency and quality of care decisions without the cost and complexity of a full system replacement.

🎯 Use Cases (4)

Providing telephone or telehealth triage services Integrating standardized triage protocols into an existing EHR Powering medical call centers Offering patient-facing symptom checkers

✅ Best For

  • Physician practices
  • Hospitals
  • Medical call centers

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations needing a full, all-in-one Emergency Department Information System (EDIS) for in-person patient management.

🏆 Alternatives

Keona Health LVM Systems

Offers a more flexible and cost-effective way to add clinical triage decision support to an existing EHR compared to purchasing a monolithic system that may lack such specialized tools.

💻 Platforms

Web API

🔌 Integrations

Any EHR or CRM with API capabilities Salesforce Health Cloud

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Standard tier)

🔒 Compliance & Security

✓ HIPAA ✓ BAA Available ✓ SSO ✓ URAC Accreditation

💰 Pricing

Contact for pricing

✓ 14-day free trial

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