Survicate

The effortless survey tool for smart businesses.

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Overview

Survicate is a customer feedback platform that specializes in capturing insights through targeted surveys deployed across various digital touchpoints. Users can run surveys directly on their website or in-app, as well as send them via email, to gather contextual feedback from users.

✨ Key Features

  • Website and in-app surveys
  • Email-embedded surveys
  • NPS, CSAT, and CES surveys
  • Feedback Hub for collecting ideas
  • Advanced targeting and triggers
  • Library of predefined survey templates

🎯 Key Differentiators

  • Focus on contextual, targeted surveys within digital products
  • Strong native integrations with marketing and product tools like Intercom and HubSpot
  • Ease of use for deploying on-site and in-app feedback

Unique Value: Enables businesses to capture highly contextual feedback by asking the right questions to the right users at the right time, directly within their digital experience.

🎯 Use Cases (5)

Post-purchase feedback on an e-commerce site Feature feedback within a SaaS application Measuring customer satisfaction after a support interaction Understanding reasons for cart abandonment Lead generation via website pop-up surveys

✅ Best For

  • In-site or in-app surveys

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Long-form, traditional market research surveys
  • Offline data collection

🏆 Alternatives

Hotjar Qualaroo SurveySparrow

Unlike traditional survey tools that send users to an external link, Survicate embeds the feedback experience directly into the user journey, leading to higher response rates and more relevant insights.

💻 Platforms

Web

🔌 Integrations

Intercom HubSpot Salesforce Slack Microsoft Teams Zapier

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ SSO ✓ SOC 2 Type II

💰 Pricing

$53.00/mo
Free Tier Available

✓ 10-day free trial

Free tier: 25 responses per month.

Visit Survicate Website →