Relias

A healthcare education and performance solutions provider that helps organizations improve patient care and outcomes.

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Overview

While primarily known for healthcare education and training, Relias also offers an Experience Management solution focused on the patient journey. This platform helps healthcare organizations collect and analyze patient feedback through customizable surveys at various touchpoints. The insights gained are used to improve patient satisfaction, enhance communication, and drive quality improvements, which are key components of understanding the overall patient experience.

✨ Key Features

  • Patient Experience Surveys
  • Real-time Feedback Collection
  • Actionable Analytics and Reporting
  • Patient Engagement Tools
  • Reputation Management
  • Staff Training and Education

🎯 Key Differentiators

  • Focus on post-acute care and behavioral health sectors
  • Large, specialized course library
  • Inclusion of simulation tools for practical skill application

Unique Value: Combines a vast, specialized content library with a powerful LMS to help healthcare organizations improve compliance, reduce risk, and enhance patient care.

🎯 Use Cases (4)

Improving patient satisfaction scores Gathering actionable feedback to improve care Enhancing patient-provider communication Managing online reputation

✅ Best For

  • Winner of the 2024 Best in KLAS award for Patient Experience Improvement

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations looking for a marketing or sales-focused attribution tool
  • Companies needing deep clinical or financial analytics

🏆 Alternatives

HealthStream MedBridge Cornerstone OnDemand

Offers more specialized content for post-acute and behavioral health than generalist or hospital-focused LMS platforms.

💻 Platforms

Web

🔌 Integrations

Integrates with EHR and practice management systems

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ HIPAA ✓ BAA Available ✓ SSO ✓ HIPAA

💰 Pricing

Contact for pricing
Visit Relias Website →