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🔧 PointClickCare Emergency Department Integration

PointClickCare Emergency Department Integration

Connecting care across the healthcare continuum.

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Overview

While not a traditional EDIS, PointClickCare plays a critical role in the triage and disposition of patients who frequently move between acute and post-acute settings (e.g., skilled nursing facilities). The platform provides ED staff with real-time insights and alerts, access to patient records from post-acute facilities, and tools to coordinate care transitions. This helps EDs make more informed triage and admission decisions, reduce avoidable readmissions, and ensure safer handoffs for vulnerable patient populations.

✨ Key Features

  • Real-time notifications for ED visits from post-acute patients
  • Access to post-acute patient records and care plans
  • Care collaboration and secure messaging tools
  • Network management to identify high-performing partners
  • Analytics on cross-continuum patient movement

🎯 Key Differentiators

  • Dominant market position in the post-acute care sector
  • Extensive network connecting thousands of skilled nursing facilities and hospitals
  • Rich dataset on the post-acute patient journey

Unique Value: Provides emergency departments with unprecedented visibility into the health history of patients coming from post-acute care settings, enabling safer, more coordinated, and more cost-effective care transitions.

🎯 Use Cases (4)

Managing care for patients arriving in the ED from skilled nursing facilities Reducing preventable hospital readmissions Improving care coordination between hospitals and post-acute care partners Making more informed admission/discharge decisions in the ED

✅ Best For

  • Hospitals with high volumes of patients from post-acute settings
  • Accountable Care Organizations (ACOs)

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • EDs that need a primary system for managing internal patient flow and documentation.

🏆 Alternatives

Bamboo Health (Collective Medical) Netsmart MatrixCare

Offers a much deeper and more integrated connection to the post-acute care ecosystem compared to generic HIEs or EHR integrations.

💻 Platforms

Web Mobile

🔌 Integrations

Major EHR systems (Epic, Cerner, etc.) Health Information Exchanges (HIEs) PointClickCare's post-acute care EHR platform

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Standard tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ ISO 27001 ✓ SSO ✓ ONC-HIT Certified ✓ HITRUST

💰 Pricing

Contact for pricing
Visit PointClickCare Emergency Department Integration Website →