Kapta

The #1 Key Account Management Software.

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Overview

Kapta is a Key Account Management (KAM) software that provides a structured framework for account planning. It helps KAMs create detailed account plans, define objectives, track progress with SWOT and VOC (Voice of Customer) tools, and demonstrate value to clients. The platform is designed to operationalize the KAM process.

✨ Key Features

  • Account Plan Builder
  • Relationship Mapping
  • SWOT Analysis
  • Voice of Customer (VOC) Tracking
  • Whitespace Analysis
  • Health Scores
  • QBR Management

🎯 Key Differentiators

  • Strong focus on the KAM methodology and process
  • Integrated tools for SWOT, VOC, and QBRs
  • User-friendly interface designed for account managers

Unique Value: Provides a clear, actionable framework for Key Account Managers to build and execute strategic plans, moving beyond simple data tracking.

🎯 Use Cases (4)

Key Account Management Strategic Account Planning Customer Retention Quarterly Business Review (QBR) Preparation

✅ Best For

  • Organizations implementing a formal Key Account Management program.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • General-purpose sales or CRM needs.

🏆 Alternatives

Revegy Gainsight Upland Altify

More focused on the holistic KAM process, including VOC and SWOT, than tools that are purely for sales visualization.

💻 Platforms

Web

🔌 Integrations

Salesforce HubSpot Microsoft Dynamics 365 Slack

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ SSO ✓ SOC 2

💰 Pricing

Contact for pricing
Visit Kapta Website →