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HEALTHCAREfirst by ResMed

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Overview

HEALTHCAREfirst, a part of ResMed, offers a suite of solutions for home health and hospice agencies. Their hospice software is designed to help agencies improve patient care, streamline operations, and maximize revenue. The platform includes a fully-featured EMR for clinical documentation, robust billing and coding services, and advanced analytics for quality assurance and performance improvement (QAPI). They also offer services like CAHPS surveys and advanced analytics to provide deep insights into agency performance.

✨ Key Features

  • Hospice EMR/EHR
  • IDG and Care Plan Management
  • Billing and Coding Services
  • Quality Assurance (QAPI)
  • Advanced Analytics and Reporting
  • CAHPS Survey Administration
  • Mobile Charting
  • Bereavement Management

🎯 Key Differentiators

  • Combination of software with services (billing, coding, CAHPS).
  • Strong focus on analytics and quality improvement (QAPI).
  • Backed by ResMed, a large healthcare technology company.

Unique Value: Offers a unique combination of EMR software and value-added services like billing, coding, and advanced analytics, providing a comprehensive solution for agencies looking to optimize both clinical and financial outcomes.

🎯 Use Cases (5)

Managing clinical documentation and patient care plans. Outsourcing or managing billing and coding to improve revenue cycle. Tracking and improving quality metrics through QAPI programs. Gaining insights into operational and clinical performance through analytics. Administering and analyzing CAHPS surveys.

🏆 Alternatives

WellSky Hospice & Palliative MatrixCare Hospice Homecare Homebase

Provides a more service-oriented approach, which can be beneficial for agencies that prefer to outsource complex tasks like billing and CAHPS administration.

💻 Platforms

Web iOS Android

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ HIPAA ✓ BAA Available

💰 Pricing

Contact for pricing
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