GLPI
Open Source IT and Asset Management Software.
Overview
GLPI is a powerful, open-source Information Resource Manager. It provides a complete ITSM solution, including an advanced asset management system. With GLPI, you can build a comprehensive database of your IT assets, manage their lifecycle, and link them to service desk tickets. It is highly extensible through plugins and is a popular choice for organizations looking for a free and customizable IT management solution.
✨ Key Features
- IT Asset Management (Inventory)
- Service Desk (Ticketing)
- Problem and Change Management
- License Management
- Reporting and Dashboards
🎯 Key Differentiators
- Comprehensive ITSM feature set (not just ITAM)
- Highly extensible via a large plugin library
- Strong community support
Unique Value: Provides a complete, powerful, and free (if self-hosted) ITSM and Asset Management solution with a high degree of flexibility and a large community.
🎯 Use Cases (4)
✅ Best For
- Cost-effective, comprehensive ITSM and ITAM for organizations comfortable with self-hosting and open-source software.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies that require a cloud-hosted solution with dedicated vendor support and no internal IT resources.
🏆 Alternatives
Offers a much broader range of ITSM features (like problem and change management) compared to other open-source ITAM tools like Snipe-IT.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Dedicated Support (Professional support subscriptions available tier)
🔒 Compliance & Security
💰 Pricing
Free tier: Self-hosted is free and open source
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