Forrester

Challenge thinking. Lead change.

Overview

Forrester is one of the most influential research and advisory firms in the world. They work with business and technology leaders to develop customer-obsessed strategies that drive growth. Forrester’s unique insights are grounded in annual surveys of more than 675,000 consumers and business leaders worldwide, rigorous and objective methodologies, and the shared wisdom of their most innovative clients.

✨ Key Features

Research reports and analysis
The Forrester Wave™ vendor evaluations
Customer experience (CX) index
Consulting and advisory services
Events and networking opportunities

🎯 Key Differentiators

Strong focus on customer experience (CX)
Customer-obsessed research methodology
Actionable insights and frameworks

Unique Value: Helps businesses grow by putting the customer at the center of their strategy.

🎯 Use Cases (5)

Customer experience strategy Marketing and strategy Technology strategy and planning Vendor selection Market and competitive analysis

            ✅ Best For
            Customer experience research and advisory
Marketing and technology vendor evaluation
Digital transformation strategy

        

💡 Check With Vendor

Verify these considerations match your specific requirements:

Real-time data feeds
Deep financial analysis

🏆 Alternatives

Gartner IDC Constellation Research

Offers a more focused and in-depth perspective on customer experience compared to broader technology research firms.

💻 Platforms

Web

🛟 Support Options

✓ Email Support
✓ Phone Support
✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ GDPR ✓ SSO

💰 Pricing

Contact for pricing

Visit Forrester Website →

Forrester

Overview

✨ Key Features

🎯 Key Differentiators

🎯 Use Cases (5)

✅ Best For

💡 Check With Vendor

🏆 Alternatives

💻 Platforms

🛟 Support Options

🔒 Compliance & Security

💰 Pricing

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