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ETO by Bonterra

Measure Efforts to Outcomes.

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Overview

Efforts to Outcomes (ETO) by Bonterra is a powerful case management software designed for large-scale human services organizations. It enables them to track client data, manage complex programs, and measure long-term outcomes. While not exclusively a homeless services tool, its robust configuration options and compliance features make it a choice for organizations that manage HUD-funded programs alongside other social services.

✨ Key Features

  • Configurable Case Management
  • Outcomes Measurement & Management
  • Custom Form Builder
  • Advanced Reporting Suite
  • Workflow Automation & Alerts
  • System Integration via API

🎯 Key Differentiators

  • Strong focus on outcomes measurement and program performance
  • High level of configurability for complex program models
  • Enterprise-level security and compliance (including FedRAMP)

Unique Value: Empowers large organizations to not just track activities but to rigorously measure and manage their efforts towards achieving specific client outcomes.

🎯 Use Cases (4)

Large multi-service nonprofits requiring a single data system Government agencies managing social service programs Organizations with complex, multi-funder reporting requirements Longitudinal tracking of client outcomes

✅ Best For

  • Used by large nonprofits and public sector agencies to manage diverse programs, including those related to housing and homelessness.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small agencies needing a simple, out-of-the-box HMIS.
  • Organizations that only provide emergency shelter services without complex case management.

🏆 Alternatives

CaseWorthy Clarity Human Services Salesforce for Nonprofits

Offers more advanced and integrated outcomes measurement tools compared to many standard case management systems.

💻 Platforms

Web

🔌 Integrations

API Automated File Transfers

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies by plan tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ SSO ✓ HUD Compliant ✓ FERPA ✓ FedRAMP

💰 Pricing

Contact for pricing
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