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🔧 Epic Cheers

Epic Cheers

A leading provider of electronic health records and other healthcare software.

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Overview

Epic Cheers is the customer relationship management (CRM) application from Epic, one of the largest EHR vendors. It is designed to help healthcare organizations manage patient engagement and communication. Because it is tightly integrated with the Epic EHR, Cheers can leverage rich clinical and demographic data to personalize outreach and manage patient journeys, making it a powerful tool for organizations already within the Epic ecosystem.

✨ Key Features

  • Seamless EHR Integration
  • Patient Engagement Tools
  • Personalized Communication
  • Campaign Management
  • Analytics and Reporting

🎯 Key Differentiators

  • Native integration with the Epic EHR
  • Access to deep clinical data for personalization
  • Unified patient experience within the Epic ecosystem

Unique Value: A fully integrated CRM that leverages the power of the Epic EHR to provide a comprehensive and personalized approach to patient relationship management.

🎯 Use Cases (4)

Managing patient relationships Automating patient outreach and reminders Personalizing marketing campaigns based on clinical data Tracking patient engagement

✅ Best For

  • The most installed healthcare CRM among hospitals tracked by Definitive Healthcare

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Hospitals and practices not using the Epic EHR
  • Organizations needing a standalone CRM independent of their EHR

🏆 Alternatives

Salesforce Health Cloud Microsoft Dynamics 365 Healthcare

Offers unparalleled integration with the Epic EHR, which is a significant advantage over third-party CRMs that require complex and costly integrations.

💻 Platforms

Web

🔌 Integrations

Deeply integrated with the Epic EHR system

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ SSO ✓ SOC 2 ✓ ONC-ACB Certified

💰 Pricing

Contact for pricing
Visit Epic Cheers Website →

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