DispatchTrack

The Global Leader in Last Mile Delivery Software

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Overview

DispatchTrack is a comprehensive software solution focused on optimizing last-mile delivery operations. While its primary focus is on route optimization, real-time delivery tracking, and customer experience, its capabilities in scheduling and planning are relevant to dock operations. The platform helps businesses manage delivery schedules, provide customers with accurate ETAs, and ensure that drivers and resources are used efficiently. It allows for the planning of delivery routes based on order volume and priority, which is a key input for managing outbound dock capacity and scheduling.

✨ Key Features

  • Route Optimization
  • Real-Time GPS Tracking
  • Customer Communication (Automated ETAs)
  • Proof of Delivery (POD)
  • Appointment Booking
  • Billing Manager
  • Reporting and Analytics

🎯 Key Differentiators

  • End-to-end solution for last-mile logistics.
  • High ETA accuracy (claims 98%).
  • Strong focus on customer experience and communication.

Unique Value: DispatchTrack provides a complete solution to master the complexities of last-mile delivery, from route and schedule optimization to real-time customer communication, ensuring a positive delivery experience.

🎯 Use Cases (5)

Optimizing routes for last-mile delivery fleets. Providing customers with real-time tracking and accurate ETAs. Managing field service and delivery appointments. Capturing electronic proof of delivery. Analyzing delivery performance and costs.

✅ Best For

  • Furniture and appliance delivery.
  • Building supplies distribution.
  • Food and beverage delivery.
  • Retail and e-commerce fulfillment.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Heavy-duty inbound logistics and raw material receiving.
  • Complex yard management with a focus on trailer assets.
  • Operations that primarily need a carrier self-service portal for inbound appointments.

🏆 Alternatives

Bringg Onfleet Tookan

While not a traditional dock scheduler for inbound freight, DispatchTrack excels at planning and managing the outbound flow of goods, a critical component of overall dock and yard management. It offers more advanced routing and customer-facing features than typical YMS platforms.

💻 Platforms

Web iOS Android API

✅ Offline Mode Available

🔌 Integrations

NetSuite SAP HANA Cloud Twilio Samsara Geotab

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ SSO ✓ SOC 2

💰 Pricing

$75.00/mo
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