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Clarity Human Services

An HMIS with a heartbeat.

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Overview

Clarity Human Services by Bitfocus is a cloud-based, user-friendly HMIS and case management software. It is widely used by Continuums of Care (CoCs) to collect, store, and report on client-level information for individuals and families who are homeless or at risk of homelessness. The platform is designed to streamline processes like coordinated entry, client intake, service tracking, and housing placements, helping communities work together to make homelessness rare, brief, and non-recurring.

✨ Key Features

  • HMIS & HUD Compliance Reporting
  • Coordinated Entry System (CES)
  • Case Management
  • Mobile Outreach Tools
  • Customizable Assessments (VI-SPDAT)
  • Referral Tracking
  • Client Portal
  • Housing Inventory Management
  • Data Analytics & Reporting

🎯 Key Differentiators

  • User-friendly interface
  • Strong focus on coordinated entry workflows
  • Mobile-first design for outreach teams

Unique Value: Provides a unified, intuitive platform that connects all stakeholders in a community's homeless response system, from outreach to housing.

🎯 Use Cases (4)

Homeless Management Information System (HMIS) for CoCs Coordinated Entry and client prioritization Case management for homeless and at-risk populations Street outreach data collection and engagement tracking

✅ Best For

  • Used by numerous large metropolitan areas and CoCs across the United States for HMIS and coordinated entry.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small organizations not requiring HUD-compliant HMIS reporting
  • General nonprofit CRM without a focus on homelessness

🏆 Alternatives

WellSky ServicePoint CaseWorthy Bonterra (ETO & Apricot)

Often praised for its superior user experience and more modern technology stack compared to older HMIS systems.

💻 Platforms

Web Mobile Web

🔌 Integrations

API Data Warehouse

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ SSO ✓ HMIS Compliant

💰 Pricing

Contact for pricing
Visit Clarity Human Services Website →