CipherHealth

Deliver consistent, connected workflows across every patient touch point, improving operations, enhancing care quality, and strengthening your bottom line.

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Overview

CipherHealth offers a suite of patient engagement solutions designed to improve communication and care coordination for healthcare organizations. The platform includes tools for automated appointment reminders, post-discharge follow-up calls and texts, and digital rounding to gather real-time patient feedback. By integrating with various EHR systems, CipherHealth aims to streamline clinical workflows and provide a comprehensive view of the patient journey.

✨ Key Features

  • Automated Outreach (Voice, SMS, Email)
  • Digital Patient Rounding
  • Post-Discharge Follow-Up
  • Appointment Reminders
  • Patient Surveys and Feedback Collection
  • Care Plan Adherence Monitoring
  • Secure Messaging
  • Self-Service Patient Interactions

🎯 Key Differentiators

  • Strong focus on clinical workflows and improving outcomes (e.g., readmissions)
  • Proven ROI through numerous case studies
  • Expertise in automated, multi-channel outreach

Unique Value: Automates critical patient communication at scale, ensuring every patient is engaged at the right time in their journey to improve outcomes and prevent adverse events.

🎯 Use Cases (5)

Reducing hospital readmissions through automated follow-up. Improving HCAHPS scores by enhancing patient experience. Increasing appointment attendance with automated reminders. Streamlining pre-visit instructions and post-operative care. Closing gaps in care for specific patient populations.

✅ Best For

  • Improving patient satisfaction levels.
  • Reducing administrative workload for staff.
  • Enhancing care coordination across different settings.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations without an existing EHR system.
  • Practices seeking a standalone electronic medical record (EMR) solution.

🏆 Alternatives

GetWell Luma Health WELL Health

Offers more clinically-oriented and outcomes-focused engagement programs compared to basic appointment reminder systems.

💻 Platforms

Web API

🔌 Integrations

Epic Cerner Allscripts MEDITECH athenahealth NextGen Healthcare eClinicalWorks Greenway Health TigerConnect Vocera SONIFI Health Elsevier

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ HIPAA ✓ BAA Available ✓ SSO

💰 Pricing

$2500.00/mo
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