AWS Systems Manager
Gain operational insights and take action on AWS resources
Overview
AWS Systems Manager is the operations hub for AWS. It provides a unified user interface so you can track and resolve operational issues across your AWS applications and resources from a central place, helping you automate operational tasks to make your teams more efficient.
✨ Key Features
- Automation documents (runbooks)
- Patch Manager
- Parameter Store
- Session Manager (shell access)
- Run Command
- State Manager
- Inventory
🎯 Key Differentiators
- Agent-based and agentless options
- Deep integration with AWS services and IAM
- No management servers to maintain
- Includes secure shell access via Session Manager
Unique Value: Provides a single, integrated solution for operational management and automation across AWS and on-premises resources, reducing tool sprawl.
🎯 Use Cases (5)
✅ Best For
- Automating OS patching for compliance
- Securely managing secrets with Parameter Store
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Initial infrastructure provisioning (better for CloudFormation/Terraform)
- Application performance monitoring
🏆 Alternatives
Unlike traditional configuration management tools, Systems Manager is a fully managed service that eliminates the need to set up and maintain master servers.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (AWS Business Support tier)
🔒 Compliance & Security
💰 Pricing
Free tier: Many features are free. Paid features are on a pay-per-use basis.
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