8x8 Work
One app for voice, video, and chat.
Overview
8x8 Work is a unified communications solution that provides a comprehensive set of tools for business communication. It includes cloud-based voice, video conferencing, and team messaging, accessible from any device. 8x8 is known for its reliability and global presence, offering unlimited calling to a large number of countries in its higher-tier plans, making it suitable for international businesses.
✨ Key Features
- Voicemail with transcription
- Unlimited calling (up to 48 countries)
- HD video conferencing with screen sharing
- Team chat and file sharing
- Auto-attendant
- Call recording
- Business SMS/MMS
🎯 Key Differentiators
- Owns its entire technology stack for enhanced security and reliability
- Generous international calling plans
- Combined UCaaS and CCaaS (Contact Center as a Service) platform
Unique Value: Offers a highly reliable and secure, globally-reaching, all-in-one communications platform for voice, video, chat, and contact center.
🎯 Use Cases (3)
✅ Best For
- Providing a single communication platform for international teams
- Integrating contact center capabilities with daily business communications
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small businesses needing only a basic domestic phone line
🏆 Alternatives
Provides a single-vendor solution for both unified communications and contact center, which can be simpler to manage and more cost-effective than using separate providers.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (X4 tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
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