📋 Customer Health

ZapScale

The AI-Powered Customer Success Platform.

An AI-native customer success platform that predicts churn and provides actionable insights.

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Hook

Predictive analytics for B2B SaaS.

A predictive platform that uses financial and activity data to forecast churn and expansion opportunities.

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SmartKarrot

The complete customer success platform.

An intelligent platform for managing customer health, onboarding, and product adoption.

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EverAfter

The Customer Collaboration Platform.

A platform for creating shared, customer-facing hubs for onboarding, QBRs, and renewals.

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ChurnZero

Your Partner in Customer Success.

A real-time customer success platform focused on fighting churn and expanding accounts.

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Vitally

The All-in-One Customer Success Platform.

A modern customer success platform that unifies data and provides powerful automation and analytics.

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Custify

The Customer Success Platform for B2B SaaS.

A CS platform designed to help B2B SaaS companies reduce churn and increase customer lifetime value.

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CustomerSuccessBox

The Outcome-driven Customer Success Platform for B2B SaaS.

A platform focused on helping B2B SaaS companies improve retention, upsells, and customer advocacy.

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ProfitWell by Paddle

The leader in subscription monetization & retention.

A suite of tools providing free subscription analytics and paid products for retention and pricing.

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Catalyst

The Customer Growth Platform.

A customer success platform designed to centralize data and drive proactive customer management.

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ClientSuccess

Customer Success Management Software.

A customer success platform that helps CSMs manage the entire customer lifecycle, from onboarding to renewal.

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Planhat

The Customer Platform.

A flexible platform for customer success, onboarding, and experience management.

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ChartMogul

Subscription Reporting & Analytics.

A tool focused on subscription analytics, providing key metrics like MRR, churn, and LTV.

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Baremetrics

Metrics, dunning, and engagement tools for SaaS & subscription businesses.

An analytics platform that provides insights into subscription revenue, churn, and other key business metrics.

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UserIQ

Customer Success. Simplified.

A customer success platform that combines user intelligence with in-app engagement tools.

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Sherlock

The fastest way to an engagement score for your product.

A product engagement scoring tool that helps SaaS businesses understand how users are adopting their product.

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Gainsight

The Customer Success Company.

A leading customer success platform for managing customer health, reducing churn, and increasing retention.

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Totango

The Composable Customer Success Platform.

A flexible customer success platform that allows businesses to build and run their CS programs.

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HubSpot Service Hub

Customer service software that builds a better customer experience.

Part of the HubSpot CRM platform, Service Hub provides tools for customer support, feedback, and retention.

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Natero by Freshworks

Customer success software for B2B SaaS.

A customer success platform, now part of Freshworks, focused on data-driven workflows and analytics.

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Salesforce Service Cloud

The world's #1 AI-powered customer service platform.

An enterprise-grade customer service and success platform built on the Salesforce CRM.

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